Privacy Policy

Last Updated: April 20, 2026

This privacy policy explains how The Pantry Cupboard collects, uses and discloses your information when you use our website. The policy also explains how our privacy commitments apply to our website operations.

Privacy Policy Commitments:

Personal Information

The only personal information that we collect from your visit is what you voluntarily provide to us for specific purposes, such as to ask questions, submit documents, make a payment, provide feedback, use our search tool, or subscribe to our communications.

The Pantry Cupboard only collects personal information that is authorized and is in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). At the time of collection, you will be informed of the specific purpose for which your personal information is being collected.

We take reasonable precautions to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Types of Personal Information We Collect

The Pantry Cupboard collects information from you and about you. Here are some examples of the information we may collect:

Contact Information. For example, we may collect your name, mailing address, phone number, mobile number and email address.

Payment Information. For example, we may collect your credit card number and billing address.

Shopping History. For example, we may collect personal information about the items you viewed, added to your cart or purchased.

Information You Post. We may collect personal information you post in a public space on our website, such as testimonials and reviews.

Social Media Information. We may collect personal information you post on our social media pages. We may also collect your social media profile information and personal information posted on your page.

Information You Submit. We may collect personal information when you send us a message through the email address on the Website. This may include photos, videos, and other user-generated content that you submit.

Demographic Information. We may collect your birthdate, age, gender, and postal code.

Device Information. We may collect the type of device you use to access our website. We may also collect your device identifier, IP address, or mobile operating system.

Location Information. We may collect precise location information from your device. This may include information about your exact location when you use our website or may include information that allows us to approximate your location.

Log and Analytics Data If you use our website, we may collect information about the browser you are using. We may look at what site you came from or what site you visit when you leave us. If you use our app, we may look at how often you use the app and where you downloaded it.

How We Collect Your Personal Information

We collect your personal information in the following ways:

Directly From You. For example, when you:

Automatically. For example, when you:

Howe We Use Your Personal Information

We may use your personal information in the following ways:

To Provide Our Products and Services: Fulfill requests, process transactions, manage shopping list.

To Improve Our Products and Services: Enhance website and customize experience.

To Understand Your Interests: Better grasp product interests.

To Respond to Your Requests or Questions: Address feedback.

How We Use Your Data

Our website analytics only use non-identifiable data. We log and analyze transaction data from website visits to:

Cookies

A cookie is a small text file that a website creates and accesses through your browser when you visit the site. Cookies are used for many purposes, such as to track language preferences, provide customized web page content, and display website navigation history.

You do not have to accept any cookies to access or search The Pantry Cupboard website.  However, there may be minor loss of functionality if you have disabled or deleted all cookies. Please consult your browser settings (and browser extensions or plugins) which allow you to configure whether and how you receive cookies.

Cookies used by The Pantry Cupboard do not contain personally identifying information, and do not give us access to anything on your device.  Data generated from The Pantry Cupboard cookies are not used to identify visitors, used to track them across the Internet, or shared with third parties. The foregoing does not apply to certain third party cookies associated with embedded content, discussed below.

Third Party Cookies

When visiting our site, your browser may receive longer-term “persistent” cookies from third parties including Google and Simplecast.. This may happen because some of The Pantry Cupboard web pages host embedded content such as videos and podcasts hosted by third party providers. Consequently, these providers could potentially track your online activities across other websites.

Third Parties

The Pantry Cupboard collects and analyzes website usage data solely for internal purposes. We do not sell, rent, exchange, or otherwise disclose any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law.

Email Communication

If you sign up to receive email news, updates or communications from The Pantry Cupboard, your email address will only be used to provide you with the requested service. If you do not wish to receive e-mail communications from The Pantry Cupboard you may unsubscribe at any point or e-mail us at info@The Pantry Cupboard.on.ca.

External Sites

This website contains links to websites controlled by other organizations and to third party websites. We are not responsible for the content and the privacy practices of sites other than our own. We encourage you to examine each site’s privacy policies and to make your own decisions regarding how your personal information is protected as well as the accuracy, reliability and completeness of material and information found there.